Site Inspections

Collateral Specialist’s Site Inspection Service provides a physical inspection of your borrower’s place of business. Every inspection is conducted by a professional field representative that understands commercial lending and the need for due diligence during the lending cycle. All inspections include a report and photos of the property. Depending on your requirements, the CSI representative will either take a tour of the inside of the property or perform a no contact exterior inspection. The detailed site inspection report provides information on competition, current business environment and many other aspects that lenders need to know.

Aspects of CSI’s Site Inspection Services include:

  • Prefunding Inspections
  • Annual/SBA Reviews
  • Delinquency Inspections
  • The CSI Inspection Process
  • Industries We Serve

Prefunding Inspections

An invaluable part of the loan approval process is an onsite inspection of the business. Prior to funding any transaction, CSI can complete a site visit with your borrower at their place of business. CSI provides an unbiased perspective of the borrower and the location. Due to distance, time, cost or other factors, BDO’s may not be able to conduct a site visit prior to submitting a new deal. By utilizing CSI’s vast field inspection staff, it can be your “eyes and ears”, wherever your borrower may be.

Annual/SBA Reviews

CSI’s annual site visits and SBA review service provides clients servicing a portfolio of commercial loans the ability to conduct a timely hands on inspection of their collateral. Inspections may be an SBA requirement or fulfilling managements request for due diligence. Annual reviews are an excellent tool for every commercial loan portfolio. Checking in on your borrowers is a prudent risk management practice that does not have to drain your internal resources. CSI’s 650 field inspectors are wherever you need them, whenever you need them.

Delinquency Inspections

When a borrower approaches 60 days late it is time to conduct a site visit. If a borrower fails to make their required payments and/or you are unable to contact them, CSI will visit the business to verify it is still in existence and ask the borrower to make contact with the bank. In order to secure an SBA guarantee it is required that a site visit be completed at 60 days delinquent. Due to distance, time, cost or other factors, BDO’s may not be available to conduct this visit. By utilizing CSI’s vast field inspection staff, it can be your “eyes and ears”, wherever your borrower may be.

The CSI Inspection Process

1 - On-line Ordering

On-line Ordering

The CSI website ordering process is quick and easy, offering you an immediate confirmation of receipt, real time tracking of inspections and online storage of completed inspections.

2 - Professionalism


CSI’s field representatives are seasoned professionals that understand the business environment. You can count on CSI to represent your organization in a professional manner.

3 - Reporting


Every inspection includes a detailed report identifying key elements related to your specific situation. The photos are clearly identified and give you a thorough perspective of the borrowers’ location. These results are emailed directly to you and a copy is posted to the CSI website

Industries We Serve

  • Apartment Buildings
  • Auto Body Shops
  • Billboards
  • Cell Towers
  • Child Care Facilities
  • Clothing Stores
  • Coffee Shops
  • Commercial Buildings
  • Construction Sites
  • Doctor’s Offices
  • Dry Cleaners
  • Fast Food Restaurants
  • Franchises
  • Furniture Store
  • Gas Stations
  • Grocery Stores
  • Home Based Businesses
  • Hotels/Motels
  • Ice Cream Shops
  • Industrial Buildings
  • Nail Salons
  • Office Buildings
  • Pet Shops/Groomers
  • Residential Property
  • Restaurants
  • Strip Malls
  • Vacant Land
  • Veterinary Clinics